# Report a Bug or Request a Feature

> How to report a problem, suggest a feature, ask a question or contact support.

Source: https://docs.docgraph.app/help/feedback/

DocGraph's source code isn't public, but bugs and ideas are tracked in the open on GitHub at [docgraph-app/docgraph](https://github.com/docgraph-app/docgraph/issues). You can see what others have reported, follow progress, and get notified when something is fixed.

## Report a bug

Choose **Help → Report a Problem…** in DocGraph. The same form opens from **Report a problem…** in **Settings → General → Updates**, and from <kbd>⌘K</kbd> → **Report a Problem**.

Your browser opens a bug report form on GitHub with your DocGraph version, platform, OS version and build type already filled in. Describe what happened and the steps that lead to it, then submit. DocGraph sends nothing by itself: you see everything in the form before you submit it, and you can change or remove any of it.

A GitHub account is needed to submit. Don't paste the contents of private notes into a report, because issues are public.

## Request a feature

Choose **Help → Request a Feature…**, the **Request a feature…** button in **Settings → General → Updates**, or <kbd>⌘K</kbd> → **Request a Feature**. You can also [open the form directly](https://github.com/docgraph-app/docgraph/issues/new?template=feature_request.yml).

The form asks what you're trying to do before it asks for your idea, because knowing why helps find the best fit. Search the [existing issues](https://github.com/docgraph-app/docgraph/issues) first: if someone already asked, a 👍 on that issue counts.

## Ask a question

Ask how to do something, or talk an idea through before requesting it, in [GitHub Discussions](https://github.com/docgraph-app/docgraph/discussions).

## Contact support privately

Email **support@docgraph.app** (also **Help → Contact Support…**) when a problem involves your own files or personal details, or if you don't have a GitHub account.

## Report a security problem

Please don't open a public issue. Email **support@docgraph.app** with "Security" in the subject, as described in [SECURITY.md](https://github.com/docgraph-app/docgraph/blob/main/SECURITY.md).